Trust center
Warranty & guarantees
Sometime a store warranty is just a sticker on a box. At Dewan Ji it's a person with a toolbox. Every appliance we sell is backed by coverage that starts the day you plug it in.
12-month parts & labour warranty
Free parts + on-site labour for any manufacturing defect for a full year. Home diagnosis included.
7-day replacement
Not working straight out of the box? Bring it in, we swap it on the spot — no repair first penance.
Read policy →30-day service guarantee
Shoddy repair? We re-fix it free — parts, travel and time, all on us. Any service, any fault.
Lifetime repair relationship
Out of warranty? Fair flat-rate repairs with up-front written quotes. No surprise bills — ever.
Read policy →Check your warranty status
Enter your order reference and mobile number to confirm active coverage.
What's covered
- Manufacturing defects in motor / compressor / board
- On-site labour & travel during cover period
- Free diagnosis at your home
- 1:1 exchange within 7 days on DOA units
Not covered: physical damage, water/electrical-surge damage, tampering or use outside manufacturer guidelines. Full terms on request or over WhatsApp.
Warranty question or claim?
Message us on WhatsApp (+91 78783 29890)